Shipping, Returns & Warranty – Quick Guide

Returns

Change of mind

• Return within 14 days of purchase
• Item must be unused and in original packaging
• Return shipping is at your cost

Faulty or incorrect item

• Contact us and we will assist
• Return shipping is covered by Oceanpro
• Item will be repaired, replaced, or refunded

To request a return, contact us here.

Important Information

• Do not return items without contacting us first
• Proof of purchase is required

Purchased from a Retailer

If you purchased your item from a retailer (in-store or online), please contact the store directly. They will manage your return.

Warranty

• All products are covered for manufacturing faults
• 1-year standard warranty applies to all items
• Extended warranty is available on selected hardware

For warranty claims, please contact us here.

Click here to read the full Shipping and Returns Policy